Please allow 3-10 working days for shipment.

Customer Service

All Terms and conditions are subject to the laws and jurisdiction of the Island of Jersey, Channel Island.

    * Shipping & Delivery

    * Returns & Replacements

    * Privacy & Security

    * Ordering

    * Payment, Pricing & Promotions

 

Shipping & Delivery

All Recorded Delivery are signed for. Recorded Delivery cannot be sent to a PO Box.

Estimated delivery times may be affected by factors beyond the control of YamaBits, for which we cannot be held responsible.

Delivery Methods: 

- UK delivery by Royal Mail  or  UK delivery by Parcelforce (2-5 days).

- International delivery by Royal Mail International  or  International delivery by Parcelforce Worldwide Standard (ie fast) (7-15 days).

Your parcel will be shipped out in 3-10 working days,

please allow the EXTRA TIME for the delivery.

Delivery Times: 

We select delivery carriers based upon weight & destination. We always use the fastest service. We do not use Parcelforce Worldwide Economy.

UK items under 2 kilos do not provide interim tracking, just proof of delivery.

International Recorded items under 2 kilos do provide some interim tracking; tracking data (according to the countries) usually appears online after 48 hours.

UK & International Parcelforce items over 2 kilos do provide some interim tracking; tracking data usually appears online after 48 hours.

Returns & Replacement

If you are not 100% satisfied with your purchase, you can return the product and get a full refund.

We'll refund the full cost of the item minus shipping costs. You will be responsible for paying your own shipping costs for returning your item. 

You can return a product for up to 21 days from the date you purchased it.

Any product you return must be unopened and unused and in the same condition you received it and in the original packaging.

RETURN ADDRESS:

Motorama Bisson

(YAMABITS RETURN #1000.....)
4 Grove Street
St Helier
JERSEY
JE2 4TU
GB - Channel Islands

If an item is damaged, you need to notify us within 24 hours of receiving the item with pictures.

Should the product shipment be signed for and no notes are made indicating any possible or real damages, then the consumer of the product(s) becomes the legal owner of the merchandise, the seller can no longer file a damage claim with the freight carrier and therefore any damage(s) would be yours to claim with the freight carrier.

Should product shipment damage(s) be noted on the freight bill, be certain the delivery driver signs the same receipt you do and you retain a copy of the signed documentation for your records.

Privacy & Security

You can visit the website YamaBits without releasing any personal information and/or your company contact information. However, YamaBits need some personal information if you wish to purchase our products or register for an affiliate account.

Where required, this information may include your personal contact information and/or your company contact information. YamaBits will use this information to reply to your enquries, to provide you with requested products and services, to set up your member's accounts and to contact you regarding new products and services.

By accessing the services of YamaBits and voluntarily providing us with the requested personal information, you consent to the collection and use of the information in accordance with this privacy policy. YamaBits will not pass your details to any unconnected third party without your consent.

This website uses Google Analytics to help analyze how the users use the site. The tool uses "cookies", which are text files placed on your computer, to collect standard log information and visitor behaviour information in an anonymous form. The information generated by the cookie about your use of the website (including your IP address) is transmitted to Google. This information is then used to evaluate visitor's use of the website and to compile statistical reports on website activity for www.yamabits.co.uk

On occasions we receive possible fraud alerts regarding payments that are processing on the site. This can be quite normal and is often down to a mis-typed postcode or an address related to the card. We hold the right to place your account on stop until a solution is found and a verification check completed.

Ordering

All orders that are placed with YamaBits will be followed by an order confirmation message. This is NOT a confirmation that the order has been processed, but an acknowledgement of the order. After the goods are packed and sent, a dispatch confirmation message will be sent.

By completing and paying for the order, the customer ackowledges they have understood and accepted our terms and conditions.

Payment, Pricing & Promotions

Our Payment Service Provider (PSP) is Sage Pay – the largest independent PSP in the UK and Ireland. Sage Pay provides a secure payment gateway (Level 1 PCI DSS), processing payments for thousands of online businesses, including ours. It is Sage Pay’s utmost priority to ensure that transaction data is handled in a safe and secure way.

Sage Pay uses a range secure methods such as fraud screening, I.P address blocking and 3D secure. Once on the Sage Pay systems, all sensitive data is secured using the same internationally recognised 256-bit encryption standards. Sage Pay is PCI DSS (Payment Card Industry Data Security Standard) compliant to the highest level and maintains regular security audits. They are also regularly audited by the banks and banking authorities to ensure that their systems are impenetrable. Sage Pay is an active member of the PCI Security Standards Council (PCI SSC) that defines card industry global regulation. In addition, you know that your session is in a secure encrypted environment when you see https:// in the web address, and/or when you see the locked padlock symbol alongside the URL. So when buying through our site, you can be sure that you are completely protected. More information about shopping securely with Sage Pay can be found at  Sage Pay.

Our alternative PSP is PayPal. You will need a PayPal account to use this method. For more details please log into your PayPal account and click the link at the top called Safety Advice.

All prices and charges on YamaBits are shown in UK Pounds Sterling, but exclude delivery charges (for delivery charges see Delivery Charges above).

A total cost of your order will be displayed in the checkout, and includes the item price, plus the applicable postage charge to your location.

We cannot be held responsible for Tax charges outside of the UK in European countries or any other location around the world. We advise you to check with your local Customs Office for further information on Tax & Customs charges before placing your order.

We try hard to ensure that all information displayed on YamaBits is correct to the present date. However, errors can occur. If we discover an error in the price, description or availability of an item you have ordered, we will contact you and amend this issue.